Terms & Conditions

Eligibility & Participation

Everyone joining needs to meet the requirements below.

• Guests must be at least 16 years of age
• Guests aged 16–17 must have a parent or legal guardian sign the required Liability Waiver and must be accompanied by an adult
• All participants must complete the required Liability Waiver prior to participation

We may ask someone not to join a session if it isn't safe for them or others.

Session Products

Hot Commons offers various Session Products, including Drop-In Sessions, multi-session passes, and memberships.

• Each session credit or booking is valid for one participant for one session, unless we say otherwise
• Passes and credits can't be cashed out or exchanged
• Session Products may only be used for Hot Commons sessions

Booking & Availability

• All sessions must be booked through Hot Commons' designated booking platform
• A confirmed booking is required to attend a session
• Session availability is subject to capacity limits, scheduling, weather, safety considerations, and operational conditions

Cancellation & No-Show Policy

Rescheduling

You may move a booking to another session at any time before its scheduled start time, at no charge. To reschedule, reply to your confirmation email or contact info@hotcommons.com.

Refunds

• A refund is available on request if we receive the request at least 24 hours before the scheduled start time of your session.
• Inside 24 hours we can't refund, but we're happy to move you to another session.
• Refunds are returned to the original payment method.

No-Shows

If you miss a session without letting us know before it starts, we can't refund or move it.

Private Bookings

A $100 deposit holds the date of a private booking. If you cancel more than seven (7) days before the booked date, you may move the date or receive the deposit back in full. If you cancel within seven (7) days of the booked date, the deposit is not refundable.

Cancellations by Hot Commons

If Hot Commons cancels a session for weather or any other reason on our end, you will receive a full refund to the original payment method. No request is necessary.

Passes, Credits & Membership Use

• Session Products are intended for individual use only, unless explicitly stated otherwise
• Credits may not be shared, transferred, resold, or used for commercial purposes
• If a pass is shared or resold, we may cancel it without a refund

Membership offerings, if available, may be subject to reasonable-use guidelines, scheduling limits, or additional terms disclosed at the time of purchase.

Seasonal Operation & Expiration

Hot Commons is a seasonal, outdoor, wood-fired sauna operation.

• The operating season end date is determined by Hot Commons based on weather, fire conditions, site access, safety considerations, and operational feasibility
• Credits and punch cards are good for one year from the date they're issued, and can't be refunded. The one exception: punch cards from last season. Any punches left on them are good until August 1, 2027

Mobile Operation & Location Changes

Hot Commons is a mobile operation.

• Session locations may change within the Methow Valley during the operating season
• Purchasing a Session Product does not guarantee availability at a specific location or address
• If we move to a new spot in the valley, your booking still stands. We'll tell you where to find us

Payment Method on File

When booking sessions or purchasing Session Products, you may be given the option to securely save a payment method on file through Hot Commons' booking platform.

For certain Session Products, including memberships, a valid payment method on file may be required.

Hot Commons does not directly store or access full payment card details.

Refunds & Final Sale

• All session passes, memberships, and prepaid Session Products are final sale
• Session Products are non-refundable, including for unused or expired sessions
• Refunds are for single sessions, under the cancellation policy above

Conduct & Safety

All participation is subject to posted guidelines, session rules, and staff direction.

To keep everyone safe, we may ask someone to leave or stop their access. If that's because of their conduct, there's no refund or credit. If we end a session early for weather, smoke, or safety, that follows Cancellations by Hot Commons above: you'll get a full refund.

Operational Changes

Schedules, amenities and capacity can change with the weather, safety, or upkeep. If we need to close or cancel a session — for weather, smoke, or anything else — you'll get a full refund. No need to ask.